About us
Gadgerz-Shoppy is a brand based in the United Kingdom. It is the online shop of Scalefuel Ads Ltd, a company registered in England and Wales. We sell products for the home, for cleaning, for the kitchen and for the garden to households in Italy, Spain, Poland and the United Kingdom.
This page sets out everything about us: who the company is, what we sell, how we choose our products, where the parcels come from, how you order today, how you pay, what happens if something goes wrong, and how to reach us. If you are looking for a specific detail, it is below.
Company details and legal information
There is a real company behind Gadgerz-Shoppy, with a name, a registration number and a registered address. These are the details:
| Registered name | Scalefuel Ads Ltd |
|---|---|
| Legal form | Private company limited by shares (Ltd), incorporated under the law of England and Wales |
| Company number | 15697275 |
| Register | Companies House — registered in England and Wales |
| Registered office | 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom |
| Trading name of this website | Gadgerz-Shoppy (gadgerz-shoppy.com) |
| Support email | info@gadgerz-shoppy.com |
| Telephone | +44 7311115482 |
Gadgerz-Shoppy is a trading name used by Scalefuel Ads Ltd. Your contract of sale is with the company named above, and it is the same company that is responsible for delivery, returns and your statutory rights.
The full terms of sale are in our Terms and Conditions. How we handle your personal data is explained in our Privacy Policy and our Cookie Policy.
What we sell
We do one thing: we make work around the house and the garden easier. No endless catalogue, no categories that have nothing to do with it. We sell four families of products.
Home cleaning
- Corded and cordless vacuum cleaners
- Robot vacuum cleaners and robot floor washers
- Cleaning accessories and spares: brushes, filters, cloths
Kitchen
- Small worktop appliances
- Tools and accessories for preparing and storing food
- Products for organising cupboards and worktops
Garden and outdoor spaces
- Tools for pruning, cutting and looking after plants
- Equipment for watering and lawn care
- Accessories for the patio, the balcony and the vegetable plot
Around the home
- Products for tidying up and making better use of the space you have
- Small items that solve a practical, everyday problem
We choose products that are ready to use straight away, with no complicated manuals and no installation: they should work as soon as they come out of the box. That is the first test we apply to any item before it goes into the catalogue.
How we choose products and how we check quality
We do not list everything our suppliers offer us. Every item goes through four steps.
- Is it genuinely useful? We start from a real problem in the house or the garden. If the product does not solve it, we do not take it.
- Can the supplier be checked? We work only with identifiable suppliers and manufacturers who give us product documentation, technical data sheets and declarations of conformity where the rules require them.
- We test it. We receive samples before we open sales. We check the materials, the packaging, the instructions and whether the required information is on the label.
- We keep watching it. We track returns and support requests. If a model causes repeated problems, we drop it from the catalogue or change supplier.
Electrical goods that we sell in the United Kingdom and in the European Union have to meet the safety and marking rules that apply in those markets. If an item does not meet them, it does not go into our catalogue.
We do not tell you our products are the best on the market. We tell you what they do, how they are made and what they are for. If a description is not clear to you, write to us before you order.
Where we ship from and who we work with
We do not have a physical shop open to the public. We are a distance selling business.
- Where the goods come from: orders are dispatched from our warehouse in Italy.
- Order preparation: packing and dispatch are handled directly by us at our warehouse in Italy.
- Delivery: delivery to your door is carried out by national carriers (local carriers in the country of delivery; DHL or BRT in Italy).
- Order handling: we pack your parcel and hand it to the carrier after your written acceptance of our confirmation email, subject to the payment terms stated in it.
- Delivery times: The delivery time for your order is stated in our confirmation email and is in any event no later than 30 days after you accept it. Where payment in advance applies, delivery time runs from receipt of payment.
Delivery charges and times for your order are stated in our confirmation email. What we do about delays and what to do if a parcel arrives damaged are explained in our Delivery Policy.
Where we deliver
| Country | Language of support |
|---|---|
| Italy | English |
| Spain | English |
| Poland | English |
| United Kingdom | English |
We do not deliver outside these four countries at the moment. If your address is not in an area we serve, we tell you when we confirm the order, before the parcel is sent.
How to order today, step by step
There is no basket on this website yet. Send an enquiry through the contact form, where the product can be preselected, or by email. No payment is taken on the website.
- You send an enquiry. Tell us which product and quantity you want, and give us your name and email address.
- We reply by email. We set out the price, the delivery charge, the delivery time, the payment methods available for that order and when payment is due. How to pay is agreed by email before the order is confirmed. You confirm in writing by accepting our confirmation email.
- We pack and dispatch the parcel. After your written acceptance, your order goes into preparation, subject to the payment terms in the confirmation email. We send you the tracking number when the carrier collects the goods.
- You receive the parcel. The carrier delivers within the delivery time in your confirmation email. If the parcel does not arrive, or does not arrive on time, write to us and we will deal with it.
An order is confirmed only when you accept our confirmation email in writing at step 2. Until then your request is not binding and you are not charged anything.
How you pay
We agree how to pay by email before the order is confirmed. Nothing is payable until you accept our written confirmation. We charge no fee for any payment method. Cash on delivery is available only where a specific product page says so.
- No payment is taken on the website.
- We never ask for card numbers, by telephone or by email. If anyone asks you for them in our name, they are not our staff: please report it to us at info@gadgerz-shoppy.com.
- Follow the payment instructions agreed for your order.
- If you have a question about payment, ask us at info@gadgerz-shoppy.com before you confirm the order.
- The amount you pay is the amount confirmed by email, including any delivery charge. No surprise costs.
Site prices in euros (EUR), prices including VAT where applicable and confirmation of the amount and currency you pay are explained on our Payment methods page.
Third-party brands and resale
Scalefuel Ads Ltd is an independent retailer. We do not manufacture the items you find on this site: we buy them from manufacturers and suppliers and resell them.
- Any trade marks, trade names and logos mentioned belong to their respective owners.
- Naming a brand is only a way of identifying the product for sale. It does not indicate any partnership, sponsorship, affiliation or official representation of that brand, except where the product page says so expressly.
- Where a product is sold under our own brand or unbranded, we say so on the product page.
- A manufacturer’s guarantee, where one is offered, is in addition to your statutory rights against us as the seller. It does not replace them.
How we look after you after you buy
Delivery
We send you the tracking number as soon as the parcel leaves. If delivery runs past the expected time, write to us: we open the enquiry with the carrier ourselves and keep you updated.
Changing your mind and returns
You have 14 days from the day you receive the goods to tell us that you want to cancel your order, apart from the limited exceptions set out in law. This is your right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. You do not have to give us a reason. How to do it, refund timescales, the condition the goods must be in and who pays for the return postage are explained in our Refund Policy.
Faulty goods or the wrong item
Goods we sell must be of satisfactory quality, fit for purpose and as described. If a product is faulty, does not work as described or is not what you ordered, you have statutory rights against us as the seller:
- United Kingdom: the Consumer Rights Act 2015 applies. Goods must be of satisfactory quality, fit for purpose and as described, and the Act gives you your own remedies when they are not.
- Italy: 2 years from delivery, under the Italian consumer law that implements the EU rules on the sale of goods.
- Spain: 3 years from delivery, under the Spanish consumer legislation that applies to goods bought on or after 1 January 2022.
- Poland: Polish law applies, which implements the EU rules on the conformity of goods sold to consumers, for the periods set out in the national legislation in force.
Depending on the case, you may be entitled to a repair, a replacement, a price reduction or to reject the goods. These rights are separate from the 14-day right to cancel and they still apply once those 14 days have passed.
To use them, write to us at info@gadgerz-shoppy.com and, if you can, include your order number and a photograph of the problem.
Complaints
If you are not happy with the way we have handled a delivery, a return or a support request, you can make a formal complaint:
- Send an email to info@gadgerz-shoppy.com with “Complaint” in the subject line and your order number.
- We acknowledge receipt within 2 business days.
- We give you a written reply with our reasons within 14 days of receiving the complaint. If looking into it takes longer, we tell you why and when you will get our answer.
None of this affects the rights the law of your country gives you as a consumer, including your right to take the matter to the competent authorities.
How to contact us
| info@gadgerz-shoppy.com | |
| Telephone | +44 7311115482 |
| Hours | Monday to Friday, 9:00-18:00 UK time (10:00-19:00 in Italy) |
| Contact form | Contact us page |
| Registered office | Scalefuel Ads Ltd — 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, United Kingdom |
We answer emails within 24 business hours. If you write on a Friday evening or on a public holiday, we reply on the next business day.
When you write, please give us the order number and the email address you used for the order: we find your case straight away and you do not have to repeat everything.
Please contact us by email at info@gadgerz-shoppy.com. Returns go to the address we give in our return instructions.
Useful pages
- How to order — the procedure step by step
- Payment methods — how and when you pay
- Delivery Policy — areas, times and delivery charges
- Refund Policy — cancelling, returns and refunds
- Terms and Conditions — the rules of the contract of sale
- Privacy Policy — what data we collect and why
- Cookie Policy — cookies and preferences
- Frequently asked questions — answers to the most common questions
- Complaints — how to make a formal complaint
- Contact us — direct contact form
This page was last updated on 26 September 2026.